- Digital
Robin des Ronds
- game
- reimbursement
What they do
Did you know? Premium-rate SMS games on radio or television are 100% refundable!
Robin des Ronds is an innovative service that greatly simplifies the process of getting refunds for premium-rate SMS competitions. This service, developed by the company Titabon, meets a real and often little-known need among participants in these games.
Indeed, although the law stipulates that all premium-rate SMS games broadcast on television and radio must be free, the refund procedure is generally complex and discouraging. It requires sending documents by post such as the invoice, bank details, and sometimes even an ID card and proof of address, all within a limited time after participating.
This is where Robin des Ronds comes in. This service automates the creation and sending of the refund request letter, considerably reducing the time and effort needed to claim one’s rights. In just five minutes, users can complete the process using their phone bill.
The team behind Robin des Ronds, from the tech sector, strives to bring more transparency to actual refund times. Thanks to feedback from their users, they can provide more accurate estimates than those announced in the game rules.
Beyond this service for individuals, Titabon also aims to develop innovative refund solutions for businesses. Their approach aims to democratise access to these refunds and simplify a process often seen as tedious.
In short, Robin des Ronds positions itself as a defender of consumer rights in the field of competitions, offering a practical and effective solution to a largely ignored problem. This service illustrates how technology can be used to simplify complex administrative procedures and enforce consumer rights in an accessible and user-friendly way.